Northshore Elite Booking Privacy Policy

Last updated 2026

Information we collect

When you submit a transportation request through this website, we may collect:

Name
Mobile phone number
Email address, if provided
Pickup location
Drop-off location
Requested date and time
Ride or service information
Any information voluntarily submitted with a transportation request

How we use your information

We use the information you provide to:

Process transportation requests
Communicate regarding requested transportation
Send booking confirmations
Send scheduling and pickup updates
Send trip-related information
Send cancellation information
Provide customer support

SMS Messaging Privacy

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers when necessary to operate the messaging service or provide the requested service, but those providers may not use the information for their own marketing purposes.

Customers who provide SMS consent may receive transactional text messages related to transportation requests, including booking confirmations, trip details, scheduling updates, pickup updates, and cancellation information.

Message frequency varies. Message and data rates may apply.

Customers may reply STOP to opt out of SMS messages or HELP for assistance. SMS consent is not a condition of purchasing any goods or services.

Address and mapping data

Addresses you type are sent to Google Maps services to return address suggestions and to calculate driving distance and time. Google's handling of that data is governed by its own privacy policy.

Data sharing

We do not sell your information. We share it only where necessary to complete your service — for example, with a messaging provider to deliver trip text messages, or with a payment processor when you pay for a trip.

Your choices

You can ask us to stop contacting you, or to delete the details of a past request, at any time. You can opt out of text messages at any time by replying STOP.

Contact

Questions about your information? Email bookings@northshorerides.app or call or text 985-363-7606.